Integrity ePay
Integrity First Bank offers a bill payment product, Integrity ePay. To enroll in Integrity ePay, you must first be enrolled in online banking. The first time you login to Integrity ePay through online banking you will be presented with detailed terms and conditions of using Integrity ePay. There are no fees for using this service unless the service is not used at least once per month after you enroll, in which case you will be charged a flat fee of $5.00 after the first 60 days.
Security
Integrity ePay through your financial institution is ten times safer than mailing checks. *
*Research gathered by the Aite Group
Ease
Integrity ePay is simple to understand and even easier to navigate.
Time
Pay all of your bills in minutes instead of hours. You control when the payments are scheduled.
Convenience
No more stamps, envelopes, and trips to the post office!
Trust
Integrity ePay greatly reduces the risk of human error and late payments.
A demo is available, we invite you to preview the features of Integrity ePay.
Is Integrity ePay free?
Yes, as long as one payment is performed each month. After the first 60 days from enrollment date, there must be at least one payment performed per month to prevent a fee from occurring. If a payment does not occur, a fee of $5.00 will be assessed to your account on the anniversary of your enrollment.
How do I enroll for Integrity ePay?
To enroll for Integrity ePay, you must first be enrolled for online banking. To enroll for online banking, please talk to one of Integrity First Bank’s friendly Personal Bankers.
Is Integrity ePay secure?
Online bill pay is recommended by security experts as one of the safest ways to pay your bills. According to research, 90 percent of identity theft doesn’t occur through the Internet.* Identity thieves still use the tried and true methods of stealing discarded trash. Combined use of online banking and online bill pay helps to protect consumers against identity theft and check fraud. For additional security, Integrity ePay requires 128-bit encryption and personalized log-in information.
*Research gathered by Javelin Strategy & Research
How are payments sent?
Payments are sent two ways: electronic and paper check. On average, electronic payments are sent to more than 70 percent of payees. For payees who can only accept checks, the subscribers account is debited electronically and an authorized paper check is issued on behalf of the subscriber.
What are the benefits of electronic payments?
Electronic is the fastest payment method for subscribers and greatly reduces the risk of human error. Electronic payments are received by the payee within 2-3 business days.
What are the benefits of check payments?
Check payments allow you to pay anyone through your Integrity ePay account. No more postage or trips to the post office. Plus, check payments through Integrity ePay are electronically recorded, may be stopped before 1p.m. (CST) on the date they are scheduled to process, and are virtually tamper resistant. The estimated arrival time for checks is based upon the payee’s zip code and is displayed while you schedule a payment.
Are online bill payments guaranteed?
Online bill payments are not guaranteed by the United Postal Service or the Automated Clearing House (ACH). However, online bill pay offers a payment success rate of 99.99 percent and greatly reduces the risk of human error. In the event a check payment is not received, our online bill pay support will stop and re-issue the payment, as well as provide proof of processing to the payee. Integrity ePay also provides a history of your payments and payment information is integrated directly into account statements.
When can payments be scheduled?
Payments can be submitted at any time, day or night. All payments should be scheduled according to process date and not according to due date. For example, payments should be scheduled to process before the actual due date. Estimated arrival times are automatically displayed during the scheduling process. We recommend scheduling first payments in advance to ensure timely delivery. Payments are electronically debited from your account on the process date. For same day processing, please schedule payments before 2 p.m. (CST).
Who can I pay with Integrity ePay?
With Integrity ePay, you can pay virtually anyone with a current address within the continental United States, Alaska, Hawaii, and Puerto Rico.
What if I need more information?
For specific Information or questions regarding our Integrity ePay service, please contact our toll-free number at (866)-321-6581.
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